Shelby American - Terrible customer service did not care attitude

Reston, Virginia 0 comments

shelby nc store manager looked like a kid, had on no tag that said manager, noticed i could not find return policy posted, but the manager had one he could show me.. What the ...... been treated better at the dollar store...bought ink for my printer, got home printer dies, go back buy new one, was telling check out girl about situatiuon, i never mentioned returning the ink, her and another co worker both said oh bring it back they will give you a credit or exchange for ohter ink etc, so i brought in next day, no return no exchange, and another sales clerk who wasn'nt interested in helping me until i asked where to do an exchange, then she calls manager and leads the conversation, felt like a criminal, funny thing is i work in retail if we treated our customers like that we would not have any, we can look up the purchase, i even brought my bank staement showing the purchase no help at all did not even try to be helpful, just wondering how you guys stay in business..

Review about: Poor Service.

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